“I have a 77 Ford truck and they replaced my headers and reconnected by exhaust system. Not only did Ben and Amber do TOP tier work on my exhaust, they communicated clearly through the entire process and were able to complete all of that UNDER BUDGET! I was absolutely thrilled to work with them and they've earned my repeat business. I'll be back for not only my exhaust needs, but all my old truck work. Good people, great work, I can't recommend highly enough”
D Varnado
Aug 12, 2022 – Huntersville, NC
“My appreciation to Mr. Ben Chatham; Mr. Mayfield and the Tuffy Team. Ben took extra time to explain the repairs and services needed for my vehicle to run at its highest capacity. Everyone was extremely professional. “Done Right Period” is totally correct. Thanks Again!”
Alfreida Leverette
Jun 09, 2022 – Charlotte , NC
“The people at this Tuffy location are GREAT. Knowledgeable, helpful, courteous, professional, and caring. They know cars and they also know customer attention and service. It is not “fun” to have your car worked on - and therefore the experience and treatment from Tuffy are especially noteworthy and appreciated! The manager Rob is awesome - knowledgeable, personable, attentive - a pro, a gem, a pleasure! Thank you to all the dedicated people at Tuffy!”
K Dawson
Sep 02, 2021 – Mooresville , NC
“I’m always treated very well at this location and the prices are affordable. I will continue to keep coming here.”
Kendra London
Feb 23, 2021 – Huntersville, NC
“Graham at Tuffys and his mechanic yesterday took awesome care of me and got my 2014 jeep a new alternator put on at a reasonable price and it back to me by 5pm , i will definitely be for my car needs . ”
Sherri Looney
Sep 27, 2020 – Huntersville , NC
“This place by far has the best customer service! They call me with diagnostics and make suggestions that could save me money! I greatly appreciate this place! They have a customer for life!”
Vernon S
Aug 21, 2020 – Mooresville, NC
“I’m new to the area and needed my tires looked at for a slow leak. When I took it in, they were able to patch the suspected tire and things seemed fine for a few weeks until I noticed a tire leaking again. I went in expecting to need a new tire at this point. Plenty of road debris in the area coming home at night- thought maybe it was just my luck. Instead, when I took it back in, they found the valve core was the culprit and fixed it, called me an hour after I dropped it off. So quick and NO CHARGE. It was such a relief- such friendly service. Makes me grateful to live here. Just wanted to say a big thank you for making it easy for me. I’ll be back and will make sure I tell my family in the area where to go. 👍🏼 ”
Vanessa C
Nov 22, 2019 – Huntersville, NC
“Scott Brenner worked on my car and he went above and beyond with his work and care, I will recommend friends and family to to see him.”
Shane
Nov 16, 2019 – Charlotte , NC
“Although I 'only' came in to have a tire patched and plugged (due to a screw); the team at Tuffy gave me a last minute emergency appointment, fixed the tire with no complications, but more importantly, when I opened my trunk; the team at Tuffy put back my spare tire, and all other equipment in proper order! Maybe this is what Tuffy always does, maybe other providers do this as a standard (I don't know). But, after the kind of day I had, leading up to the flat, and the inconvenience of putting on the spare, missing work time etc...you just don't how relieved I was to see all of my stuff put back in place! Thank You!”
Jermaine F
Nov 03, 2019 – Davidson, NC
“I came into Huntersville to visit my daughters. I live in Holden Beach. I had a problem with my gas tank when I was lea ing Huntersville. I pulled in there no appt and no warning. The owner Mike was amazing and said they could get me right in. I couldnt believe how nice and how personable he was. I had 4 dogs with me and he talked and petting them. He had to call all over for info on my car as they so not make them anymore. He stayed in contact with me all day. Sent me a video. He came back with not good news and when I said I couldnt afford that he went back to work to help me get my car working safely. They had my car ready before they closed that day. Even when I checked out and Mike wasnt there I still got treated excellent. They could have just said sorry this is hi ow much it is and left it at that but they went above a far beyond to help me. They were so honest it was amazing. I only wish they were in Holden Beach. Thanks guys and bless you from the bottom of my heart.”
Anita D
Aug 20, 2019 – Supply, NC
“I been to this location couple of times on and all the staff were very courteous, took my car right away, keep me posted about my car, gave me good pricing and discount. I have given my car to a big chains and I, always came back paying more with not so good customer service. I Would recommend this location to every one. ”
Sheetal D
Aug 02, 2019 – 28031, NC
“My teen daughter was traveling alone from Charleston SC to Morgantown WV from college at night in a storm and hit something on the interstate. She was scared as she was losing tire pressure. I got her a hotel and called Tuffy leaving a "mom message" plea for assistance. The next morning Graham returned my call and said they would take care of my daughter...they got her in first thing and had her on her way home to her family...safely. Graham even called after she left to let this mom know her daughter was safe in and good hands. THAT is EXCELLENT customer service! I praise and owe gratitude to the crew at Tuffy Tire and Auto and when I pass through NC again, I will personally stop and thank them for taking such good care of my daughter. My emergency isn't theirs...but they treated it like it was! Thank you! ”
Danica R
Jun 13, 2019 – Morgantown, WV
“I have been going to Tuffy since 2012 and have found their service to be super. They are prompt, professional and have been straight shooters on what service needs to be done on my 5 vehicles. It's been a good experience dealing with the Huntersville location. Thanks to Graham and the crew! ”
William Heiser
Jun 12, 2019 – Davidson, NC
“My family and I were traveling back from PA. and had stopped for the night. when we awoke the next morning our tire was flat. We googled and made our way to Tuffy's. They were very professional, when they removed the tire they also checked the brakes giving us a heads up letting us know that the pads were getting thin. 30 min. in and out. Awesome job. Thanks, The Kennerly's”
James K
May 07, 2019 – Loganville, GA
“Needed air in a tire and could not find a gas station with an air pump that worked. In a bad situation but Tuffy saved the day. Filled my tire and checked all the others and charged me nothing. Very kind of them.”
Sally F
Nov 16, 2018 – Sylva, NC
“I went to Tuffy's because it was a referral from a neighbor of mine. I stopped going to Griffin Brothers because they have gotten really bad and so I thought that I would go to Tuffy's. I was extremely impressed with the level of service the level of knowledge and the entire experience. Not only did they take the time to evaluate my car and to go over things with me and to listen as well, but they also gave me a loaner car for 3 days and when it came time for me to pay my bill they gave me 10% off for a veteran's discount. I feel very confident with this repair facility and I would highly recommend it to anyone.”
Scott W
Aug 04, 2018 – cornelius, NC
“I’ve been a customer of Tuffy’s in Huntersville for almost 20 years now. I won’t trust anyone else with my cars. They are honest, hard working, kind professionals. They’ve gone above and beyond to help me over the years and have taken care of all of my vehicles. I lucked out the day I found them.”
Kimberly J
Jul 17, 2018 – Davidson, NC
“I went there with my steering wheel shaking at speeds higher than 65 and brakes wobbling after 35 mph. They drove my vehicle, figured out the problem and within 1 1/2 hours, I was a happy customer after testing the results. Way to go Tuffy !!! The staff and mechanic are friendly as well.”
Ravi R
Apr 21, 2018 – Cornelius, NC
“Had a oil change and tire rotation fast service ,and friendly staff ”
Richard Kiffor
Mar 06, 2018 – Huntersville, NC
“My car was making a clunking noise in the left front. The mechanic went for a drive with me and suggested a couple things it could be. When we got back he opened the hood and looked right down at the sway bar link. He got under the car and could move it with his hand and said that was making the clunking noise. He was great. He told me the ball joint and tie rod look great and the only other thing it could be is a strut or a strut mount and they look fine. They had the part there for me the next morning and it was done in less than 15 minutes. They let me drive it to make sure the clunking was gone before paying. I must say I was very impressed with the mechanics straight forward and accurate handling of the problem.”
Tim D
Dec 01, 2017 – Huntersville, NC
“I want to thank the staff for helping us for this emergency repair, so we could continue our trip. They quickly diagnosed the problem and fixed the issues and then we were on our way. Considering our situation, it could have taken a lot longer and definitely cost more. Kudos, to your great franchisee!! ”
Fortin M
Jun 20, 2016 – Huntersville, NC